Syneox, connecting the world.

We respond to the needs of the railway environment with innovative, sustainable, competitive and durable solutions that add up to a win-win situation.

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YEARS OF EXPERIENCE

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EMPLOYEES

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COUNTRIES

We build strong and trusting relationships.

We lead the way in providing top quality services based on commitment, flexibility, honesty and proximity to our clients.

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Commitment

We meet deadlines and budgets.

flexibilidad

Flexibility

We adapt to the specific needs of each client, territory and project.

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Honesty

We recognise the challenges, successes and possibilities to provide a realistic perspective on each operation.

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Closeness

We work collaboratively, teaming up with all parties involved, to multiply results.

Corporate Compliance

The organisation is committed to complying with the highest standards of business ethics and has a Corporate Compliance Programme since 7 July 2021, which is periodically reviewed by external consultants of recognised prestige and which sets out, in an organised manner, the measures implemented to create an environment of prevention, detection and early management of risks. Among other things, this programme has a special focus on the fight against criminal and anti-competitive offences, ensuring the highest level of integrity in all business practices.

Syneox adheres to the VINCI Codes, which sets out the principles shared by all its employees and business partners and whose fundamental values are defined in the 5 reference documents listed below:

  • The Code of Ethics and Conduct, which sets out all the principles of business ethics to be applied in different circumstances and in all the countries in which the firm operates.
  • It is used in conjunction with the Anti-Corruption Code of Conduct, which sets out standards to prevent all acts of corruption, in particular by identifying risks in business processes and defining behaviour to be avoided.
  • The Human Rights Guide, which summarises potential risks and their impact on the business and defines a common set of guidelines for dealing with human rights issues. These guidelines are based on the principles of the Universal Declaration of Human Rights (UDHR), the 8 core conventions of the International Labour Organisation (ILO) and the OECD Guidelines for Multinational Enterprises.
  • The Declaration on Fundamental and Essential Actions on Safety and Health at Work, which reflects the common will to achieve the goal of ‘Zero Accidents’. The declaration is the result of a constructive and regular social dialogue. As part of a policy of continuous improvement, it reaffirms that progress can only be made with all employees by promoting a culture of safety.
  • Environmental guidelines, which provide a framework designed to minimise the risks and impacts of activities on the environment. All companies must follow these guidelines so that policies and procedures can be improved and adapted to protect and preserve the environment wherever they operate. Each business unit is responsible for ensuring that similar efforts are made by business partners throughout the life of a project.

The Corporate Compliance Programme consists of the following documents:

The Corporate Compliance Programme consists of the following documents:

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  • Framework Protocol
  • Regulatory Compliance Protocol
  • Protocol for Reporting Alleged Irregularities
  • Protocol for Activating the Corporate Defence Procedure
  • Practitioner Compliance Training Protocol
  • Statute of the Regulatory Compliance Body – Protocol on the profile, experience and organisational location of the Regulatory Compliance Body, the Corporate Compliance Officer and the Corporate Compliance Assistant Officer
  • Essential Policies Protocol
  • Catalogue of Prohibited Behaviours and Expected Behavioural Parameters
  • Code of Conduct for Business Partners
  • Antitrust Regulations Compliance Protocol
  • Protocol for the management of relations with Public Administrations and Civil Servants
  • Protocol on Facilitation Payments
  • Sustainability Policy

  • Regulatory Compliance, Anti-bribery and Antitrust Compliance Policy
  • Prevention of Money Laundering and Terrorist Financing Policy
  • Anti-Corruption Policy
  • Policy on Professional Courtesies
  • Industrial and Intellectual Property Rights Protection Policy
  • Data Protection Policy and processing of Confidential and Sensitive Information
  • Human rights due diligence policy
  • Protocol for Prevention, Detection and Action against Harassment in the Workplace
  • Protocol for Prevention, Detection and Action Against Sexual Harassment

Anyone who has knowledge or suspects of any type of infraction, illegal action, inappropriate behavior, etc. may use, in addition to the internal report to the Corporate Compliance Officer, the following reporting channels enabled:

  • Digital Platform  https://cobrais.integrityline.com
  •  Telephone line:
    • Spain: +34 910 477 636
    • It will be required to enter a code of service 9756 during the call.
  •  Ordinary post to the attention of Corporate Compliance Officer, calle Valportillo II, nº 8 bis, 28108 Alcobendas, Madrid (España).

These channels are both a way of denouncing the breach of legislation and/or internal regulations, as well as of resolving a consultation that may arise in the development of the organization’s activity, ensuring always the confidentiality and the absence of retaliation for the filing of a complaint.

These channels serve both as a means to report any breach of applicable legislation and/or internal regulations, and as a tool to address any queries that may arise in the course of the organization’s activities, ensuring at all times the confidentiality of the matter and the absence of any retaliation for submitting a report.

All individuals who, in good faith, submit communications will be protected against any form of discrimination, retaliation or penalty as a result thereof. False or defamatory reports will be subject to disciplinary sanctions in accordance with internal procedures, applicable agreements and legal regulations.

The confidentiality of the whistleblower’s identity shall be guaranteed. The identity of the whistleblower shall not be disclosed to third parties, nor to the reported person, nor to management, except where such disclosure is necessary to the individuals involved in any subsequent investigation or judicial proceedings initiated as a result of the investigation carried out by the Compliance Management System.

In compliance with applicable Personal Data Protection regulations, it is hereby informed that the data collected through this Ethics Channel will be processed by SYNEOX RAIL S.L., S.A.U. (hereinafter, SYNEOX) and its subsidiaries, for the purpose of managing the corresponding reports and queries, in accordance with the Corporate Compliance Programme and internal regulations.

The processing of data within internal communication channels shall be considered lawful pursuant to Article 6(1)(c) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, Article 8 of Organic Law 3/2018 of 5 December, and Article 11 of Organic Law 7/2021 of 26 May, when, in accordance with Articles 10 and 13 of Law 2/2023 of 20 February, on the protection of persons reporting breaches of regulatory law and combating corruption

The data will be retained for the duration of the investigation and as long as deletion is not requested, and in any case, in compliance with the applicable legal limitation periods. The information received may be shared with the relevant SYNEOX companies where necessary for the purposes of the investigation. The list of SYNEOX companies can be consulted in any official public registry.

Likewise, it is hereby informed that, in any case, the data subject may exercise their rights of access, rectification, erasure, portability, restriction or objection at any time by writing to: Calle Valportillo II, nº 8 bis, 28108 Alcobendas, Madrid (Spain).

The documents that make up the Corporate Compliance Program of SYNEOX RAIL PORTUGAL L.D.A. are available through the following link.

Any person who becomes aware of or suspects any breach, illegal act, inappropriate conduct, etc. may, in addition to reporting it to the Corporate Compliance Officer, use the following available channels:

  • Digital platform: https://cobrais.integrityline.com
  • Telephone line:
    • Spain: +34 910 477 636
    • You will be asked to provide service code 9756 during the call.
  • Postal mail addressed to the Corporate Compliance Officer, Calle Valportillo II, No. 8 bis, 28108 Alcobendas, Madrid, Spain.

These channels serve both as a means of reporting any breach of legislation and/or internal regulations, and as a way to resolve any query that may arise in the course of the organization’s activities, while ensuring at all times the confidentiality of the matter concerned and the absence of retaliation for filing a report.

All persons who, in good faith, submit their communications will be protected against any form of discrimination, retaliation, or penalty as a result thereof. False or defamatory reports will be subject to disciplinary action in accordance with the applicable internal procedures, collective agreements, and legal regulations. The confidentiality of the whistleblower’s identity will be guaranteed. The identity of the whistleblower will not be disclosed to third parties, to the person reported, or to management, except where disclosure is necessary to the relevant persons involved in any subsequent investigation or legal proceedings initiated as a result of the investigation carried out by the Compliance Management System. In compliance with the applicable data protection regulations, please be informed that the data collected through this Ethics Channel will be processed by SYNEOX RAIL S.L., S.A.U. (hereinafter, “SYNEOX”) and its subsidiaries for the purpose of handling the corresponding reports and queries, in accordance with the Corporate Compliance Program and internal regulations.

The processing of data in the internal communication channels shall be deemed lawful pursuant to Articles 6.1(c) of Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016, Article 8 of Organic Law 3/2018 of 5 December, and Article 11 of Organic Law 7/2021 of 26 May, when carried out in accordance with Articles 10 and 13 of Law 2/2023 of 20 February, regulating the protection of persons who report breaches of regulations and the fight against corruption.

The data will be retained for the duration of the investigation and until its erasure is requested and, in any event, in compliance with the applicable statutory limitation periods. The information received may be shared with the relevant SYNEOX companies where necessary for the purposes of the investigation. SYNEOX companies may be consulted in any official information registry. Likewise, please be informed that, at any time, the data subject may exercise their rights of access, rectification, erasure, portability, restriction, or objection by writing to Calle Valportillo II, No. 8 bis, 28108 Alcobendas, Madrid, Spain.

Self-demand and excellence in management at a global level.

We mobilise all the necessary resources to ensure that each project or operation has the best possible products, processes, technologies and professionals.

Self-demand

We lead, day by day, the integration of technical knowledge and technological innovation in the development of railway infrastructure.

Excellence

We integrate all the technologies involved in a railway line to guarantee a global, turnkey, competitive and efficient service.

Spain

Portugal

United Kingdom

France

Baltic States

Germany

Georgia

Saudi Arabia

India

Dominican Republic

Chile

Canada

Large size, capacity and financial strength.

Syneox subscribes to the solvency and strong corporate culture of the Cobra Group, all its certifications, recognitions and values.

We combine international experience, in-depth sector knowledge and the continuous development of our own know-how.

We create networks of honest and transparent relationships, based on excellence and commitment, with our employees, customers, suppliers, partners and shareholders.

We promote individual responsibility, entrepreneurship, autonomy and professional development of our staff as a source of added value to our services, products and processes.