Syneox, connecting the world.

We respond to the needs of the railway environment with innovative, sustainable, competitive and durable solutions that add up to a win-win situation.

+ 0

YEARS OF EXPERIENCE

+ 0

EMPLOYEES

+ 0

COUNTRIES

We build strong and trusting relationships.

We lead the way in providing top quality services based on commitment, flexibility, honesty and proximity to our clients.

compromiso

Commitment

We meet deadlines and budgets.

flexibilidad

Flexibility

We adapt to the specific needs of each client, territory and project.

honestidad-syneox

Honesty

We recognise the challenges, successes and possibilities to provide a realistic perspective on each operation.

cercania

Closeness

We work collaboratively, teaming up with all parties involved, to multiply results.

Corporate Compliance

The organisation is committed to complying with the highest standards of business ethics and has a Corporate Compliance Programme since 7 July 2021, which is periodically reviewed by external consultants of recognised prestige and which sets out, in an organised manner, the measures implemented to create an environment of prevention, detection and early management of risks. Among other things, this programme has a special focus on the fight against criminal and anti-competitive offences, ensuring the highest level of integrity in all business practices.

Syneox adheres to the VINCI Codes, which sets out the principles shared by all its employees and business partners and whose fundamental values are defined in the 5 reference documents listed below:

  • The Code of Ethics and Conduct, which sets out all the principles of business ethics to be applied in different circumstances and in all the countries in which the firm operates.
  • It is used in conjunction with the Anti-Corruption Code of Conduct, which sets out standards to prevent all acts of corruption, in particular by identifying risks in business processes and defining behaviour to be avoided.
  • The Human Rights Guide, which summarises potential risks and their impact on the business and defines a common set of guidelines for dealing with human rights issues. These guidelines are based on the principles of the Universal Declaration of Human Rights (UDHR), the 8 core conventions of the International Labour Organisation (ILO) and the OECD Guidelines for Multinational Enterprises.
  • The Declaration on Fundamental and Essential Actions on Safety and Health at Work, which reflects the common will to achieve the goal of ‘Zero Accidents’. The declaration is the result of a constructive and regular social dialogue. As part of a policy of continuous improvement, it reaffirms that progress can only be made with all employees by promoting a culture of safety.
  • Environmental guidelines, which provide a framework designed to minimise the risks and impacts of activities on the environment. All companies must follow these guidelines so that policies and procedures can be improved and adapted to protect and preserve the environment wherever they operate. Each business unit is responsible for ensuring that similar efforts are made by business partners throughout the life of a project.

The Corporate Compliance Programme consists of the following documents:

The Corporate Compliance Programme consists of the following documents:

  • Framework Protocol
  • Regulatory Compliance Protocol
  • Protocol for Reporting Alleged Irregularities
  • Protocol for Activating the Corporate Defence Procedure
  • Practitioner Compliance Training Protocol
  • Statute of the Regulatory Compliance Body – Protocol on the profile, experience and organisational location of the Regulatory Compliance Body, the Corporate Compliance Officer and the Corporate Compliance Assistant Officer
  • Essential Policies Protocol
  • Catalogue of Prohibited Behaviours and Expected Behavioural Parameters
  • Code of Conduct for Business Partners
  • Antitrust Regulations Compliance Protocol
  • Management of relations with Government Agencies and Civil Servants
  • Facilitation Payments

  • Regulatory Compliance, Anti-bribery and Antitrust Compliance Policy
  • Prevention of Money Laundering and Terrorist Financing Policy
  • Anti-Corruption Policy
  • Policy on Professional Courtesies
  • Industrial and Intellectual Property Rights Protection Policy
  • Data Protection Policy and processing of Confidential and Sensitive Information
  • Human rights due diligence policy
  • Protocol for Prevention, Detection and Action against Harassment in the Workplace
  • Protocol for Prevention, Detection and Action Against Sexual Harassment

Anyone who has knowledge or suspects of any type of infraction, illegal action, inappropriate behavior, etc. may use, in addition to the internal report to the Corporate Compliance Officer, the following reporting channels enabled:

  • Digital Platform  https://cobrais.integrityline.com
  •  Telephone line:
    • Spain: +34 910 477 636
    • It will be required to enter a code of service 9756 during the call.
  •  Ordinary post to the attention of Corporate Compliance Officer, calle Valportillo II, nº 8 bis, 28108 Alcobendas, Madrid (España).

These channels are both a way of denouncing the breach of legislation and/or internal regulations, as well as of resolving a consultation that may arise in the development of the organization’s activity, ensuring always the confidentiality and the absence of retaliation for the filing of a complaint.

All those people who in good faith transmit their communications will be protected against any type of discrimination, retaliation, or penalty due to them. False or defamatory complaints will be subject to disciplinary action in accordance with internal procedures, agreements, and applicable legal regulations. Confidentiality of the identity of the whistle-blower will be guaranteed. The identity of the whistle-blower will not be disclosed to third parties, neither to the person reported nor to the management, except when disclosure is necessary to the relevant persons involved in any subsequent investigation or legal proceeding initiated as a result of the investigation carried out by the Compliance Management System. In accordance with the provisions of the applicable Personal Data Protection regulations, you are informed that the data collected through this Ethical Channel will be processed by SYNEOX RAIL, S.L. (hereinafter, SYNEOX) and its subsidiaries, in order to process the corresponding complaints and queries, in accordance with the provisions of the Corporate Compliance Program and internal regulations. The basis of legitimacy of this treatment is the consent of the interested party when voluntarily submitting the information. The data will be kept for the duration of the investigation and its deletion is not requested and, in any case, in compliance with the applicable statutory limitation periods. The information received may be transferred to the corresponding SYNEOX companies if necessary for the purpose of the investigation. You can consult the companies of SYNEOX in any official information register. Likewise, it is reported that, in any case, the interested party may at any time exercise the rights of access, rectification, deletion, portability, limitation or opposition by writing to the address calle Valportillo II, nº 8 bis, 28108 Alcobendas, Madrid (Spain).

Self-demand and excellence in management at a global level.

We mobilise all the necessary resources to ensure that each project or operation has the best possible products, processes, technologies and professionals.

Self-demand

We lead, day by day, the integration of technical knowledge and technological innovation in the development of railway infrastructure.

Excellence

We integrate all the technologies involved in a railway line to guarantee a global, turnkey, competitive and efficient service.

Spain

India

Venezuela

Georgia

Saudi Arabia

Dominican Republic

Chile

Ecuador

China

Algeria

Canada

France

Large size, capacity and financial strength.

Syneox subscribes to the solvency and strong corporate culture of the Cobra Group, all its certifications, recognitions and values.

We combine international experience, in-depth sector knowledge and the continuous development of our own know-how.

We create networks of honest and transparent relationships, based on excellence and commitment, with our employees, customers, suppliers, partners and shareholders.

We promote individual responsibility, entrepreneurship, autonomy and professional development of our staff as a source of added value to our services, products and processes.