Syneox, connecting the world.

We respond to the needs of the railway environment with innovative, sustainable, competitive and durable solutions that add up to a win-win situation.

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YEARS OF EXPERIENCE

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EMPLOYEES

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COUNTRIES

We build strong and trusting relationships.

We lead the way in providing top quality services based on commitment, flexibility, honesty and proximity to our clients.

compromiso

Commitment

We meet deadlines and budgets.

flexibilidad

Flexibility

We adapt to the specific needs of each client, territory and project.

honestidad-syneox

Honesty

We recognise the challenges, successes and possibilities to provide a realistic perspective on each operation.

cercania

Closeness

We work collaboratively, teaming up with all parties involved, to multiply results.

Corporate Compliance

The 28th of June 2023, SYNEOX RAIL, S.L. approved its first Corporate Compliance Program, which is subject to annual review. 

This program systematically outlines the measures the company has implemented to create an environment for the prevention, detection, and early management of risks.

This program is based on a Compliance Culture and a Zero Tolerance approach towards any behavior, whether by a member of the organization or a business partner, that goes against the relevant legislation and the entity’s values and ethical principles.

In this context, and to achieve this objective, the Corporate Compliance Program consists of the following documents:

  • Framework Protocol.
  • Regulatory Compliance Protocol.
  • Protocol for Reporting Suspected Irregular Activities.
  • Corporate Defence Procedure Activation Protocol.
  • Protocol on Training of Professionals in Regulatory Compliance Issues.
  • Statute of the Legal Compliance Body- Protocol on the profile, experience and organic location of Legal Compliance Body, Corporate Compliance Officer and the Corporate Compliance Delegate.
  • Protocol for Core Policies.
  • Catalogue of Forbidden Conducts and Expected Behaviours.
  • Code of Conduct for Business Partners.
  • Protocol for Compliance with Competition Standards.
  • Protocol for Management of the relations with Public Administrations and Civil Servants.
  • Protocol for Facilitation Payments.

  • Criminal, Anti-Bribery Compliance and Behaviours Against to the Defence of the Competition Policy.
  • Policy on Prevention of Money Laundering and the Financing of Terrorism.
  • Anti-corruption Policy.
  • Policy on Business Courtesies.
  • Policy on Intellectual and Industrial Property Rights.
  • Data Protection and Confidential and Sensitive Information treatment Policy.
  • Corporate Due Diligence regarding Human Rights Policy.
  • Protocol for the prevention, detection, and action against Workplace Harassment.
  • Protocol for the prevention, detection, and action against Sexual Harassment.

Anyone who has knowledge or suspects of any type of infraction, illegal action, inappropriate behavior, etc. may use, in addition to the internal report to the Corporate Compliance Officer, the following reporting channels enabled:

  • Digital Platform  https://cobrais.integrityline.com
  •  Telephone line:
    • Spain: +34 900 535 362
    • It will be required to enter a code of service 22656 during the call.
  •  Ordinary post to the attention of Corporate Compliance Officer, calle Valportillo II, nº 8 bis, 28108 Alcobendas, Madrid (España).

These channels are both a way of denouncing the breach of legislation and/or internal regulations, as well as of resolving a consultation that may arise in the development of the organization’s activity, ensuring always the confidentiality and the absence of retaliation for the filing of a complaint.

All those people who in good faith transmit their communications will be protected against any type of discrimination, retaliation, or penalty due to them. False or defamatory complaints will be subject to disciplinary action in accordance with internal procedures, agreements, and applicable legal regulations. Confidentiality of the identity of the whistle-blower will be guaranteed. The identity of the whistle-blower will not be disclosed to third parties, neither to the person reported nor to the management, except when disclosure is necessary to the relevant persons involved in any subsequent investigation or legal proceeding initiated as a result of the investigation carried out by the Compliance Management System. In accordance with the provisions of the applicable Personal Data Protection regulations, you are informed that the data collected through this Ethical Channel will be processed by SYNEOX RAIL, S.L. (hereinafter, SYNEOX) and its subsidiaries, in order to process the corresponding complaints and queries, in accordance with the provisions of the Corporate Compliance Program and internal regulations. The basis of legitimacy of this treatment is the consent of the interested party when voluntarily submitting the information. The data will be kept for the duration of the investigation and its deletion is not requested and, in any case, in compliance with the applicable statutory limitation periods. The information received may be transferred to the corresponding SYNEOX companies if necessary for the purpose of the investigation. You can consult the companies of SYNEOX in any official information register. Likewise, it is reported that, in any case, the interested party may at any time exercise the rights of access, rectification, deletion, portability, limitation or opposition by writing to the address calle Valportillo II, nº 8 bis, 28108 Alcobendas, Madrid (Spain).

Self-demand and excellence in management at a global level.

We mobilise all the necessary resources to ensure that each project or operation has the best possible products, processes, technologies and professionals.

Self-demand

We lead, day by day, the integration of technical knowledge and technological innovation in the development of railway infrastructure.

Excellence

We integrate all the technologies involved in a railway line to guarantee a global, turnkey, competitive and efficient service.

Spain

India

Venezuela

Georgia

Saudi Arabia

Dominican Republic

Chile

Ecuador

China

Algeria

Canada

France

Large size, capacity and financial strength.

Syneox subscribes to the solvency and strong corporate culture of the Cobra Group, all its certifications, recognitions and values.

We combine international experience, in-depth sector knowledge and the continuous development of our own know-how.

We create networks of honest and transparent relationships, based on excellence and commitment, with our employees, customers, suppliers, partners and shareholders.

We promote individual responsibility, entrepreneurship, autonomy and professional development of our staff as a source of added value to our services, products and processes.